YOUR ACCOUNT

Delete your account

podama, by CWIC Platform Pvt Ltd

In the app

1. Open podama and sign in.
2. Go to Profile.
3. Tap Delete account and confirm.

By email

If you can’t use the app, email support@podama.app from any address with the subject “Delete my podama account” and the mobile number you signed up with. We may ask you to confirm that the number is yours before we delete the account.

What happens

• You’re signed out on every device, and notifications stop.
• You leave your upcoming rides, your open plans and share requests are cancelled, and you no longer appear in searches.
• Your saved places are deleted.
• For 90 days your account is deactivated but kept. Signing in again with your number restores it, ratings and history included. The number can’t be used for a new account during this time.
• After 90 days your profile is erased and your number is released for a new account. Your ride history stays, without your details.
• After 180 days the rest is erased: your number, chat messages, the exact places in your plans, and ratings, reports and blocks that involve you.

If a safety report about you is still being reviewed, your account and number stay blocked until the review is finished. Details are in section 5 of the Privacy Policy. To ask for your information to be erased sooner, write to our Grievance Officer, Durga Prasad V, at prasad@podama.app.